We are not victims of the new norm; we are shapers of it.

While I continue to be concerned about daily events and signals, the majority of my conversations are now focused on the “new norm.” It may get worse in the near term, but none of us believe that this will be forever. There eventually will be a new norm, and its fabric will have new constraints and new opportunities. Much like the scar tissue that developed for many of us post 9–11, the generational trauma of the pandemic will touch generations today and in the future. But we, also, can touch future generations. We will be able to shape this new norm as…